HD Hyundai is partnering with Google Cloud to accelerate its digital transformation using generative AI technology.
The collaboration will introduce generative AI across Hyundai’s core businesses, including its world-leading shipbuilding and top-ranking construction machinery businesses in Korea.
Google Cloud will provide enterprise solutions like its Vertex AI platform to develop industry-specific AI applications.
Starting in January 2024, the company will prioritise high-impact tasks like building AI solutions tailored to each industry’s needs, creating AI-based platforms to enhance customer digital experiences and training AI experts.
HD Hyundai has already piloted a Generative AI service for after-sales calls at its construction equipment division. The collaboration with Google Cloud commenced in July 2023. It plans to establish a long-term AI roadmap to lead digital and business innovation.
Earlier moves to boost AI capabilities in-house include launching an AI Centre to develop custom generative AI, partnering with POSCO on smart unmanned technology and collaborating with Siemens on AI for smart shipyards.
HD Hyundai says, “Combining the vast data we have accumulated over the years with Google Cloud’s generative AI technology will create great synergy. We will actively utilise AI to improve work efficiency and enhance customer satisfaction.”
Underscoring the importance of this collaboration, Philip Moyer, Vice President of Global AI Business and Solutions at Google Cloud, will speak at HD Hyundai’s CES 2024 keynote session.
The post HD Hyundai and Google Cloud to accelerate AI innovation first appeared on CXP – Customer Experience Asia.
