Customer Experience

UnionPay International (UPI) has teamed up with JD PAY, JD.com’s digital payment service to elevate the cross-border shopping experience, enabling...

FTLife Insurance Company Limited announced that it will change its company name to Chow Tai Fook Life Insurance Company Limited...

Cognizant announced a five-year strategic partnership with Telstra as part of the Australian telecommunications and technology company’s strategy for growth....

PT Axle Asia, an established insurance broker in Indonesia, has been renamed PT Bolttech Insurance Broker and rebranded to bolttech...

Salmon Group Ltd, a leading financial technology group dedicated to improving access to credit, savings, and investments for over 500...

HubSpot, the customer platform for scaling businesses, has released new data from a global research survey1 that indicates companies in...

Taking the ‘Chevrolet Promise’ forward, General Motors India announced that it is taking a comprehensive approach to Customer Experience with...

Toku, Asia Pacific’s leading provider of enterprise-grade cloud communications and customer experience (CX) solutions, announced the intent to acquire AiChat,...

Since the start of the year, there has been a significant uptick in travel from South Korea to China, showcasing...

Manulife Hong Kong announced the launch of Genesis, a new participating life-insurance savings plan designed to help customers accelerate their...