Customer Experience
Taiwan’s longest-running department store closes in Ximending
After operating for 51 years in Ximen commercial district, Far Eastern Department Baoqing Store (FEDS Baoqing) held its final operating...
Read more73% of consumers globally say they trust content created by generative AI
The majority (51%) of consumers are aware of the latest trends in generative AI and have explored the tools. The...
Read moreAlibaba Cloud upgrades its cloud-native data management and data serving platform to create more value for customers
Alibaba Cloud, the digital technology and intelligence backbone of Alibaba Group, announced an enhancement to its AnalyticDB vector engine, making...
Read moreCloudMile enhances customers’ connectivity and security with JumpCloud
CloudMile announced a partnership with JumpCloud Inc., an Open Directory Platform provider that unifies identity, access, and device management across...
Read moreShopee making the Shopee Live experience more rewarding
Shopee the leading e-commerce platform in Southeast Asia and Taiwan is currently promoting its Shopee Live by offering 30% saving...
Read moreGoodbye Twitter, hello X in corporate rebranding
In an official tweet, Elon Musk announced the rebranding of Twitter to “X” via a short teaser video. Hence, the...
Read moreDeloitte India and Capillary partner to enhance CX and sales for Indian businesses
Deloitte Touche Tohmatsu India LLP and Capillary Technologies announced an alliance in order to help companies increase customer loyalty, retention...
Read moreTrip.com Group unveils new initiatives to support customers planning their next trip
Trip.com Group, a leading travel service provider, today unveiled a series of enhanced services aimed at empowering travellers through AI-led...
Read moreVietnam’s OCB to create a personalised digital banking system for customers with Backbase
Backbase, the global leader in Engagement Banking today announced that Orient Commercial Joint Stock Bank (OCB) has chosen Backbase to...
Read moreTencent’s Weixin Pay enhances mobile payment experience for overseas users visiting China to pay like a local
Tencent is deepening its collaboration with international card organizations including Visa, Discover Global Network (including Diners Club), JCB, and Mastercard...
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