Customer Experience

GLN International (Global Loyalty Network, GLN) announced the launch of the QR payment service in South Korea in collaboration with...

Air India has introduced a new digital customer support application on its website under the ‘Contact Support’ section to enhance...

TDCX, an award-winning digital customer experience (CX) solutions provider for technology and blue-chip companies, today announced the launch of its...

AXA Insurance PCL, a renowned insurance and asset management leader, and CoverGo, the leading global no-code insurance SaaS core platform...

The Coca-Cola Company has unveiled a brand-new look for its popular juice brand, Minute Maid in what is the beverage’s...

Korean Air has earned the highest 5-star airline rating from Skytrax, one of the world’s most prestigious air transport rating...

VMLY&R Thailand and leading Thai Bank, Krungsri are demonstrating the power of seamless customer experience (CX) in a surreal new...

Renowned for elevated hospitality, Malaysia Airlines was eager to welcome travellers when Malaysia re-opened its borders in April 2022. From...

The launch of ChatGPT has led to a surge in the adoption of Generative AI in business applications, with many...

Hang Lung Properties reaffirms its commitment to customer-centricity with a “Go the Extra Mile” mindset, taking customer service to the...