Customer Experience

Taiwan-based airline EVA Air recently launched its ‘Elevating Your Experience’ campaign for Malaysian travellers seeking “elevated comfort, convenience, and travel...

UnionPay International announced that 170 international wallets can now be directly used at merchants that accept UnionPay in China, offering...

Airasia Digital, the digital arm of Capital A, has rebranded and will now be known as MOVE Digital (MOVE) in...

Citibank was the top-ranked bank for the second time in three years, in an annual Singapore customer experience study by...

Backbase announced the partnership with Judo Bank is now live. Judo selected Backbase’s Engagement Banking Platform (EBP) to create new...

Taiwan-based AI Martech firm TenMax announced the launch of a strategic channel partnership with Infobip, a global cloud communications platform,...

Mactan Cebu International Airport is well-known among locals and foreigners alike as the beginning and end of a travel experience....

Alibaba Group’s new CEO Eddie Wu has redefined the company’s strategic focus on two main themes, which include “User First”...

LIVE BOARD, Inc, an operator of a digital out-of-home (DOOH) ad network that achieves data-driven targeting and effectiveness verification, has...

Leading Asian streaming platform iQIYI partners with Grab Malaysia to bring audiences a new Malaysian-themed mini-series, #CedokLife, set to premiere...