Customer Experience

HSBC’s eWallet PayMe has formed a partnership with Taobao Tmall China Hong Kong under Alibaba. Consumers can use PayMe as...

Policyholders of Shield Plans can now switch more easily from their existing plans with other insurers to Prudential Singapore’s PRUShield...

HKT’s digital commerce platform The Club announced the launch of its strategic partnership with Hong Kong financial comparison platform MoneyHero...

Zoom Video Communications has launched two new updates under its Zoom Events portfolio. The first is an update on its...

The 2023 Customer Experience Global Summit, the airport industry’s annual event dedicated to enhancing the customer and employee experience was...

The global CRM leader, Salesforce, has published its ‘State of the Connected Customer Report,’ which features insights from 14,300 consumers...

Xiamen Airlines recently announced that it will launch regular flights between Beijing Daxing and Doha on October 20th and Xiamen-Doha...

In a remarkable achievement, Vietjet has been crowned Asia’s top airline for customer experience in 2023. This coveted recognition was...

Shopee Malaysia, an eCommerce platform, has published a booklet that features homegrown sellers from each state to encourage Malaysians to...

Bangladeshis around the world can now experience the ease of sending money as Nagad Limited, a leading mobile financial service...