Customer Experience
Korean telemedicine industry struggles due to weak demand
South Korean telemedicine industry is on the brink of collapse as two top platforms are set to shut down at...
Read moreJapan Airlines named best flyer ahead of five other Asian carriers
Bounce, a luggage storage company, published its annual ranking of the world’s best international airlines on August 2. Bounce analysed...
Read moremPay expands cross-border payment coverage worldwide while creating a convenient global travel smart e-wallet for Macao residents
Macau Pass S.A. together with Alipay+, will expand the coverage of the cross-border payment business of mPay to more than...
Read moreLG’s ‘Life’s Good’ campaign to further inspire and encourage customers to approach life with an optimistic attitude
LG Electronics (LG) has launched its brand-new Life’s Good global campaign, carrying out various brand reinvent activities to introduce its...
Read moreKEENON Robotics and Daesung Industrial join hands to bring cutting-edge service robots to businesses and transform customer experiences
KEENON Robotics, a leading global robotic service provider, announced its cooperation with Daesung Industrial Co., Ltd., a renowned energy and...
Read moreSK Telecom to improve automated customer service facilities for enterprises with Persona AI
South Korean operator SK Telecom said it acquired a stake in local AI assistant developer Persona AI, with the aim...
Read moreGlobe enables Megaworld’s transition to Zoom for elevated customer experience
Voice over Internet Protocol (VoIP) technology is becoming the norm for businesses following the move of tech giants such as...
Read moreSafer refuelling with new Shell App without leaving your vehicle
SHELL Malaysia has launched the nation’s first fuel payment app, which is also designed as a one-stop contact-less service tool...
Read moreMalaysia Airlines selects Viasat to enhance the in-flight experience
Once it is launched, Malaysia Airlines will leverage Viasat’s Ka-band satellite network in the region, including the third ViaSat-3 satellite...
Read moreThailand’s insurance sector embraces digital revolution to boost resilience and consumer experience
Thailand’s insurance sector is adopting digital tech to tackle artificial intelligence (AI) and cyber threats and deal with the medical...
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