Customer Experience
Fujitsu started field trial AI customer service solution at a supermarket chain
Fujitsu revealed a new AI module for retailers that generates AI avatars and customised promotional content on digital signage based...
Read moreLG to share future vision for on-the-road experiences at IAA Mobility 2023
On September 4, the day before IAA Mobility opens its doors, the company will hold a press conference on the...
Read moreAXA partnered GoGoX to enhance CX for driver partners and business users
AXA Hong Kong and Macau announced a strategic partnership with Asia’s leading logistics technology platform, GoGoX (formerly known as GoGoVan)....
Read moreWing Bank of Cambodia introduced one-click mobile identity solution
Wing Bank (Cambodia) has just integrated IPification one-click phone verification for their users in the country. Wing Bank, one of...
Read moreCapital A partner with UnionDigital bank to enhance the travel experience of frequent fliers
Capital A is entering into a partnership with UnionDigital Bank, the digital bank subsidiary of Union Bank of the Philippines,...
Read moreAmex survey: 9 in 10 Singapore’s local businesses received the highest support from Baby Boomers and the lowest from Gen Zs
Most Singaporeans are supportive of local businesses, with each generation showing their support differently, according to the fourth Shop Small...
Read moreCustomer experience and business expansion driving conversational AI investments in Asia Pacific
Global cloud communications platform Infobip has commissioned the latest market research prepared by Leading IT market research and advisory firm...
Read moreTaiwan’s longest-running department store closes in Ximending
After operating for 51 years in Ximen commercial district, Far Eastern Department Baoqing Store (FEDS Baoqing) held its final operating...
Read more73% of consumers globally say they trust content created by generative AI
The majority (51%) of consumers are aware of the latest trends in generative AI and have explored the tools. The...
Read moreAlibaba Cloud upgrades its cloud-native data management and data serving platform to create more value for customers
Alibaba Cloud, the digital technology and intelligence backbone of Alibaba Group, announced an enhancement to its AnalyticDB vector engine, making...
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