Customer Experience
A.S. Watson and Amorepacific to bring more K-Beauty to customers in Asia
Korean beauty, also known as K-Beauty, has left an indelible mark on the world of beauty by introducing sheet masks,...
Read moreHDBank sets up Korea Desk for corporate clients in Vietnam
To mark the visit to Vietnam by Korean President Yoon Suk Yeol and a delegation comprising executives from 200 large...
Read moreAsiapay, Payme by HSBC to address merchants’ business requirements and enhance CX
A provider of digital payment solutions in the Asia Pacific, AsiaPay has announced the partnership with PayMe by HSBC in...
Read moreMillions of pilgrims eager to witness traditional Saudi welcoming culture
MECCA, Saudi Arabia, June 23, 2023 The people of Saudi Arabia believe that hospitality is one of the main deep-rooted...
Read morebolttech teams with Taiwan Mobile to enhance the travel insurance purchase experience
International insurtech, bolttech, today announced its partnership with one of Taiwan’s leading telecommunications providers, Taiwan Mobile, to offer a range...
Read morePhilippines’ premier telco transcends boundaries with cloud-powered CX
Through a culture of innovation, PLDT, the Philippines’ largest fully integrated telco company, has long served the nation with customer-focused...
Read morePay like a local: Alipay and Mastercard offer international travellers a different way to make cashless payments in China
With the resumption of travel and tourism to China in full swing, Mastercard and Alipay, China’s leading digital open platform...
Read moreSingapore Start-up, ONEVIEW, raises S$4 million seed funding to revolutionise billers’ communication and CX
Singapore-based start-up, OneView Pte Ltd, secured S$4 million in seed funding from ADERA Global, Beyon Connect, part of the Beyon...
Read moreNokia debuts on-demand network slicing to boost CX
Nokia announced that it has trialed an new solution that enables Android smartphone users to purchase and activate network slices...
Read moreRedefining CX – The role of back-office operations in Philippine call centres
Customer experience (CX) has been associated primarily with front-office, customer-facing operations. However, in an increasingly competitive business landscape, there is...
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