As technological advances lead to new standards of interaction, business leaders have been told how to make communication more effective in the workplace. Experts at TelephoneSystems.Cloud have told SME leaders that modern advancements have led to new ways to enhance communication which are essential for running a successful business in the post pandemic era of hybrid working.
In today’s digital world, it is hard to keep up with technological advances, and even the most dynamic of business leaders can miss ways to improve their communication strategy. Ways to improve workplace communication include implementing unified communication systems, which have soared in popularity since the pandemic and led to new ways to enhance communication. Thousands of UK companies are now using Cloud-based systems, which suppliers, such as TelephoneSystems.Cloud, claim have allowed them to improve relationships with staff, customers, and stakeholders.
More straightforward tips for effective communication in the workplace include planning weekly meetings and creating a psychologically safe work environment. Juliet Moran, founder of TelephoneSystems.Cloud said: “Having effective communication in the workplace directly impacts a company’s growth potential and is essential for successful functioning of any organisation. “Strong communication in the workplace is crucial for business objectives to be hit, as well as building trust, improving relationships, and creating a more productive work environment. “New strategies should be implemented, and business leaders should invest in line with digital advances so their company doesn’t fall behind. If communication is unsuccessful in the workplace, it could lead to lost business and missed opportunities. “Setting up an online communications plan and incorporating the latest communication tools should be seen as an investment, as it makes everything run more effectively”.
TelephoneSystem.Cloud’s tips to make communication more effective:
1. Invest in cloud communication
Cloud communication unifies the workforce and customer base, streamlining work since everything is under one roof, such as voicemails, calls, chats, emails and other important files. If used efficiently, cloud management will cut wasted time by maximising workflow and improving productivity with all systems in one place. The cloud makes communicating in a post-covid climate, where remote working is the new normality, seamless and allows businesses to stay better connected. Using cloud systems will enable companies to save money and time and increase business efficiency.
2. Incorporate communication tools
Recent technological changes have led to new tools that can enhance workplace communication and have led to contemporary standards of interaction between employees, clients and stakeholders. Examples of tools that can engage customers and employees are video conferencing, discussion forums and internal instant messaging chats. In a digital world where remote work is prevalent, these tools solve new workplace challenges by engaging employees and clients who cannot meet in person. Tools and software that enable communication and information sharing amongst employees, even if they are working remotely, should be implemented in all forward-thinking workplaces that want success.
2. Set up an online communication plan.
Businesses should create a central information hub in the form of a plan so employees can navigate the company’s communication strategy and reference it should they have any questions. By developing and sharing an internal communication plan, employees will have a list of available communication tools and guidance on using them. This can help employees overcome problems, such as what channel should be used to communicate with colleagues in other departments.
3. Schedule Weekly team meetings.
Having weekly team meetings allows employees to share their goals, highlight important information and express any concerns they may have, resulting in greater transparency when working towards a common company goal. Ensuring all employees are aligned across the business to share new ideas and current priorities will create a safe space for everyone due to trust, transparency, and collaboration, improving company culture.
4. Create a safe space
Creating a work environment where employees can communicate openly with the team without fear of negative career implications will build trust and improve employee retention and engagement. A hostile work environment will see a lack of communication and transparency, which will have long-term negative consequences for the company. Workplaces that want to create a safe environment for their employees should develop a system where everyone can voice their concerns and opinions without fear.
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