Bounce, a luggage storage company, published its annual ranking of the world’s best international airlines on August 2.
Bounce analysed data from 52 of the largest airlines in the world – according to the total number of departures in 2022. The company evaluated these airlines based on the following 10 factors: on-time arrivals, percentage of cancellations, total number of flights, free carry-on allowance, free checked domestic allowance, free checked international allowance, meal, in-flight entertainment, seat comfort, and staff service.
“The reliability of airlines can vary hugely from company to company, as can the quality of on board comfort, service, and entertainment, all of which contribute to a fantastic laying experience,” Bounce wrote on its website.
At the top of the list: Japan Airlines, which had a total score of 8.28, was crowned the best airline in the world. Singapore Airlines, another Asian airline, was ranked in second place.
Insider has included the scores of each airline in four criteria – meal, staff service, in-flight entertainment, and seat comfort – as these are factors many passengers take into account when booking with airlines.
Here are the top Asian carriers scores in the Bounce’s list starting with:
1. Japan Airlines has a total score of 8.28/10. Japan Airlines is displayed in the departure lobby of Tokyo’s Haneda Airport. The airline was also named the best in the world by a luggage storage company. Japan Airlines, or JAL, is certified as a five-star airline by Skytrax. The airline has an average rating of seven out of 10 from 401 reviews on Skytrax’s customer review site. Its recent reviews are mixed.
2. Singapore Airlines scored a total of 7.63 /10. Singapore Airlines, or SIA, is certified as a five-star airline by Skytrax. The airline has an average rating of seven out of 10 from 1,477 reviews on Skytrax’s customer review site. Its recent reviews are positive.
3. Qatar Airways has a total score of 7.5/10. Qatar Airways is certified as a five-star airline by Skytrax. The airline has an average rating of seven out of 10 from 2,252 reviews from Skytrax’s customer review site. Its recent reviews are mixed.
4. Korean Air scored a total 7.19/10. Korean Air is certified as a five-star airline by Skytrax. The airline has an average rating of seven out of 10 from 599 reviews on Skytrax’s customer service site. Its recent reviews are positive.
5. Vistara scored a total score of 6.43/10. Vistara is certified as a four-star airline by Skytrax. The airline has an average rating of seven out of 10 on Skytrax’s customer review site. Its recent reviews are mixed.
6. All Nippon Airways has total score of 6.23/10. All Nippon Airways, or ANA, is certified as a five-star airline by Skytrax. ANA has an average rating of eight out of 10 from 566 reviews on Skytrax’s customer review site. Its recent reviews are positive.
7. Ethiopian Airlines scored a 5.99/10. Ethiopian Airlines is certified as a four-star airline by Skytrax. The airline has an average rating of five out of 10 from 570 reviews on Skytrax’s customer review site. Its recent reviews are negative. Ethiopian Airlines was the only African carrier to make Bounce’s top 10 list.
8. Air India scored a total score of 5.4/10. Air India is certified as a three-star airline by Skytrax. The airline has an average rating of four out of 10 out of 1,203 reviews on Skytrax’s customer reviews site. Its recent reviews are poor.
9. Azul Airlines has a total score of 8.28/10. Azul Airlines is certified as a three-star airline by Skytrax. The airline has an average rating of six out of 10 from 93 reviews. Its recent reviews are poor.
10. Emirates has a total score of 5.16/10. Emirates is certified as a four-star airline by Skytrax. The airline has an average rating of five out of 10 from 2,291 on Skytrax’s customer review site. Its recent reviews are negative.
11. Vietnam Airlines scored a total of 5.16/10. Vietnam Airlines is certified as a four-star airline by the aviation ranking site Skytrax. On Skytrax’s customer reviews site, it has a rating of six out of 10 from 674 reviews. Its recent reviews are mixed.
The post Japan Airlines named best flyer ahead of five other Asian carriers first appeared on CXP – Customer Experience Asia.