To increase collaboration, foster community connections, and drive innovation including better customer experience, Otis Thailand designed and inaugurated its new office on Srinakarin Road, Suanluang District.
Otis is the world’s leading company for elevator and escalator manufacturing, installation and service.
“Our new workplace reflects our strong commitment to providing an even more inclusive and conducive work environment for our employees,” shared Grant Mooney, Managing Director, Otis Southeast Asia.
“To encourage greater communication and collaboration amongst our teams, we have introduced a variety of flexible workplaces and an activity-based environment,” he said.
Over 300 Thai colleagues from Otis and its subsidiary brand, Sigma, can collaborate in common areas, bond through table-tennis and football games or enhance their physical well-being on treadmills and exercise bikes that are in designated areas around the office.
Established in Thailand since 1959, Otis supports its customers to build and transform cities across the country with its safe, high quality and reliable elevator and escalator equipment and solutions.
Some of Otis Thailand’s most iconic projects in the country include the Red, Green, Orange, Yellow and Pink Mass Transit Lines and Dusit Central Park Hotel.
To provide even better service for customers, Otis Thailand recently launched its service transformation project for field professionals.
By providing them with mobile phones equipped with proprietary apps, colleagues can provide a higher level of personalised service and enhance productivity.
“Our move to the new office along with the service transformation for our field professionals marks a new era for our Thailand team,” said Trakan Dankul, Managing Director, Otis Thailand.
“We look forward to increased opportunities to innovate and co-create with our customers, providing them with more efficient and connected mobility solutions for the future,” he added.
Moving forward, Otis Thailand will continue to introduce new vertical mobility solutions and the latest connected technologies – including Internet of Things (IoT), artificial intelligence and machine learning – to provide customers in Thailand with a predictive, proactive and transparent view of elevator operations.
The post Otis Thailand office welcomes the future of work and CX with new location first appeared on CXP – Customer Experience Asia.