Singapore-based start-up, OneView Pte Ltd, secured S$4 million in seed funding from ADERA Global, Beyon Connect, part of the Beyon Group, and Cumulo9 to transform the digital payments and communication landscape across Southeast Asia.
ONEVIEW’s innovative platform aims to revolutionise bill payments, simplifying everyday digital communications with a more convenient, sustainable, and spam-free experience. The digital post-box application is scheduled to be launched by the end of the year in Singapore, enabling users to easily access their documents and communications from multiple billers and senders within a single app.
Using Singapore as a testbed for the Southeast Asian region, ONEVIEW aims to set the benchmark for a digital post-box that will greatly improve people’s lives.
Lead investors in the seed funding round
ADERA Global, headquartered in Singapore, is a leader in data security and automation, serving global banks, telecommunications and government agencies around the world.
Beyon Connect, part of the Beyon group based in Bahrain, is a provider of new technologies, and advanced IT solutions for both the public and private sectors in the MENA region.
New Zealand-based Cumulo9 provides business services for the digital delivery of transactional documents throughout APAC.
Accelerating digitalisation and Singapore’s Smart Nation Vision
Traditionally, billers have relied on physical mail and emails to communicate with their customers. However, these methods are often slow, inefficient, and lack the personalisation and convenience that customers now expect. With this, billers can receive more insights such as open rates on the documents that were sent, compared to physical mails.
For end-users, imagine all your statements, appointments, e-receipts and important documents automatically archived and stored in a single, secured place where you can view, track, monitor and act on them. With features like personalised notifications for bill due dates and document updates, customers are empowered to stay on top of their finances and have better control over their billing processes.
Aligned with Singapore’s vision to become a smart nation, ONEVIEW aims to enable effective and secure communications between government, agencies, business enterprises and individuals in Singapore. The platform is designed to simplify secure document transmission and management, thereby encouraging greater digitization.
Offering unparalleled customer experience and enhancing sustainability
ONEVIEW’s digital postbox platform simplifies the bill payment process for both billers and customers. By eliminating the need for customers to visit multiple websites or make manual transactions, it saves time and reduces the likelihood of errors. By providing a frictionless bill payment experience, billers can improve cash flow and reduce payment delays.
ONEVIEW is committed to going green and minimizing paper waste, aligning with Singapore’s environmental initiatives. By providing documents such as digital billing statements, notices as well as easy payment options, more consumers will make the switch to paperless billing.
With this digital postal solution, ONEVIEW will reduce the need for paper bills, contributing to the global sustainability agenda.
“We are excited to introduce this cutting edge digital postbox solution to the billing industry,” said LEE Kok How, CEO of ONEVIEW. “Our platform is designed to empower billers with advanced digital communication capabilities and elevate the customer experience. With OneView, billers can not only streamline their processes and reduce costs but also build stronger relationships with their customers.”
“We believe that ONEVIEW has the potential to set a benchmark in the region and transform the way people manage their bills and documents.” said ADERA Global’s Executive Director Marvin Tan.
ONEVIEW’s digital postbox solution is suitable for a wide range of billers, including banks, telcos, utilities, insurance companies, healthcare groups, town councils, hospitality providers and government entities. By adopting this solution, billers can stay ahead of the competition, offer unparalleled customer experience, and meet the evolving expectations of their tech-savvy customers.
The post Singapore Start-up, ONEVIEW, raises S$4 million seed funding to revolutionise billers’ communication and CX first appeared on CXP – Customer Experience Asia.